ORDER INFORMATION


We use United Parcel Service, Fed EX or the
U.S. Postal Service for shipping.
All instruments that are being sent to us,
from within the U.S., for repair or custom work,
MUST have an Incoming Shipment Number,
BEFORE you send it.

Packages without an Incoming Shipment Number
are refused and returned at the shippers expense.
When we issue an ISN, you have
10 days in which to ship using that number.

Instruments coming from outside the U.S
are issued special ISN's
We will not assume any responsibility for any
unauthorized shipments sent to us, or that we
have refused and sent back.

For more details on sending your instrument to us,
please contact us using the email link on the menu.

Coolcat Music is located in upstate New York,
at the foothills of the beautiful Adirondack Mountains,
just minutes from N.Y. State Thruway exit 28.
in historic Johnstown, New.York.


Coolcat Music has over 20 years experience in the
maintenance, repair and restoration of musical instruments.
For custom building, modifications or specialized retrofitting
of instruments, please visit our Custom Shop page

website creation by COOLCAT MEDIA